From the first call to teardown.
One project manager plans your network with you. One engineer runs it in the hall. Here’s what happens in between.
The process
1.First call
Tell us the show, the venue, your booth size, and what you'll be plugging in. A rough list is fine. A project manager is assigned to your event on that call and stays your contact until the gear is packed out.
2.Planning
Your project manager works through the details with you: how many devices, which ones need to be wired, what needs to be kept apart, and what the venue's rules allow. If you're working with a booth builder or an agency, we coordinate with them directly.
3.Estimate
You get an itemized estimate: the venue circuit at the venue's current rate, the equipment we'll deploy, and on-site engineering for the hours you want covered. Nothing is ordered until you approve it.
4.Ordering
We place the circuit order with the venue's provider ahead of the advance-pricing deadline, so you aren't paying the late rate.
5.Build
Your network is configured and tested in our shop before it travels. Cables are cut to length and labeled for your booth layout.
6.Move-in
Our engineer sets up during move-in, alongside your booth crew. Before doors open, we walk your staff through the setup and test every connection with them.
7.Show days
An engineer is on-site for the hours on your estimate. If something drops, they're in the hall and can be at your booth in minutes.
8.Teardown
We pack out on the venue's schedule. Your booth crew doesn't touch our gear.
Who does what
| The venue’s provider | Bridge10 | You | |
|---|---|---|---|
| Internet circuit | Delivers it to your booth | Specs it and places the order | Approves the estimate |
| Equipment | Supplies the drop | Brings, configures, and tests everything behind it | Nothing |
| Wireless | Sets the rules for what's allowed | Tells you what's possible and sets it up accordingly | Nothing |
| Coordination | Answers to whoever ordered | Talks to the venue, your booth builder, and the show contractor | Talks to your project manager |
| During the show | Help desk for the building | Engineer on-site for your booth | Runs your booth |
Questions people ask
- Are you allowed to do this at the venue?
- Yes. We order through the venue's own provider and follow its rules. We don't bring anything into the hall that the venue prohibits.
- How far ahead should I contact you?
- Earlier is better. Venues charge less for orders placed well before move-in, and a few weeks of lead time gives us room to plan properly. If your show is close, call anyway; we'll tell you what's still possible.
- What does it cost?
- It depends on the circuit your setup needs, the equipment, and how many hours you want an engineer on-site. Every client gets the same level of service; the estimate reflects the size of the job. You'll see every line before you approve.
- Can I have wireless in my booth?
- It depends on the venue and the circuit. Some venues allow booth wireless on certain connections; others require you to use theirs. We check before anything is ordered and set it up whichever way the venue allows.
- What happens if the venue's internet goes down?
- Our engineer works the problem with the venue's provider from the floor, so you aren't waiting on a help desk ticket. If your show can't tolerate any downtime, we'll plan a backup with you before the show.
- Do you work at venues outside Las Vegas and New Orleans?
- Yes, by arrangement. Our team has worked shows across the country and internationally.
- Do I need someone technical on my team?
- No. Someone from your booth staff should join the walkthrough before doors open so they know where things are. That's the only time we need.
- Will you work with our booth builder or agency?
- Yes. Give us their contact and we'll coordinate power, cable routing, and timing with them directly.